Address
Zandtong 25, 5658AW, Eindhoven, Noord-Brabant, The Netherlands
Work Hours
Monday to Friday: 10AM - 7PM
Weekend: 12PM - 5PM
General Shipping Information
This page states the general shipping information that we ship our products to our customers
Shipping / Delivery / Pick Up
What are my options to get The Favorite Sweets Brigadeiros?
There are a few different ways to get your The Favorite Sweet’s products:
Shipping by mail: means we will dispatch using a courier service DHL or DPD, and it takes 1 to 3 business days.
Side note: “during the busiest time of the year, it may take more days, and it’s completely out of our control. Please follow your tracking code provided upon dispatch.”
Local Delivery: means we will send a driver through, only:
- via scheduling;
- between noon to 8:30 pm;
- availability between Wednesdays to Saturdays;
- availability to the Eindhoven District region and limited to a 10 km radius from the store current location at this present moment;
Pick-Up at local store: is available from Wednesdays to Saturdays, only:
- via scheduling;
- during our pick-up available time.
Check out our options and rates online based on your address if you wish to receive them in your home.
When will my order be shipped or delivered?
All The Favorite Sweets products are made to order, and shipping may take a max of 1 to 3 business days.
We use a courier service for shipping and deliveries to ensure all orders arrive safely.
Important Note: For shipping, we send them only on Wednesdays to avoid our Brigadeiros sitting in a shipping warehouse and ensure they are fresh when they arrive at your door.
Orders received until Wednesdays at 2 pm will be shipped out on the same Wednesdays.
Orders received after Wednesdays at 2 pm will be automatically shipped out next Wednesday.
Why don’t we ship on other days? Simply because we need to organize it before hand to deliver to you as fresh as possible.
You will receive your special order in around 1-3 business days, so make sure to order before Wednesday 2 pm to receive them until Friday in the same week. Otherwise, it will be scheduled to be shipped only the next week Wednesday.
In that case, we don’t ship them on Mondays, Tuesdays, Thursdays, Fridays, Saturdays, or Sundays.
If you would like us to ship them anyways on other days, please give us a call or answer your email confirmation once you place your order to let us know about it, and remember: Any delays due to the courier it’s completely out of our control, and flavor availability is not guaranteed.
For any urgent deliveries, don’t hesitate to contact us by email at info@thefavoritesweets.eu or send us a text message at (+31) 06 1499 0149, and we will try to accommodate them as much as possible.
Can I pick-up my order at your local store?
Yep! Of course! But bear in mind that we have the following:
Pick-Up at local store: is available from Wednesdays to Saturdays, only:
- via scheduling;
- during our pick-up available time.
